Applies to: Sophos Home Premium and Free (Mac)
After performing a Delete option with Sophos Home on a detected PUA, you received an alert saying Manual PUA cleanup required.
This alert shows because the threat detected is located in a backup volume or inside a big archive file which usually contain a lot of files. These can include important files that may be deleted along with the detected threat.
- Find the location of the detected threat.
- Go to the Alerts section of the Sophos Home dashboard.
- Open the Sophos Home software installed on the computer then click on the Manual PUA cleanup required notification.
- Go to the location of the detected threat and delete the file.