Applies to: Sophos Home Premium and Free (Mac)
On the Sophos Home dashboard, or on the Sophos Home Shield, you may have received the alert This device is vulnerable
Sophos Home Shield example:
This article provides a list of the different scenarios and causes of the alert This device is vulnerable and link to its corresponding solution.
Different scenarios and causes
Note: Normally, the alert is cleared after restarting the computer and waiting for 10-15 minutes more. If the issue is not resolved, it could be caused by something else. Refer to the following scenarios and causes that most fit your case:
- The Sophos KEXT was not allowed on the first time installation of Sophos Home.
- There are too many applications that register virtual devices.
- The real-time protection is disabled.