Applies to: Sophos Home Premium and Free (Mac) version 2.2.5
This article addresses an issue where Mac users may see RTP and PUA disabled / computer vulnerable after upgrading to Sophos Home 2.2.5
Our dev team is currently working on root cause/solution. No ETA available at this time.
Sophos Home shield is orange//red
Clicking on the shield shows that PUA/RTP are disabled
Computer is vulnerable message appears
If you just installed or upgraded to Sophos Home v2.2.5 , please restart your Mac to correct the problem.
If the issues persist, please follow the related article at the bottom.
Mac - Computer is vulnerable