This article applies to macOS customers using the new Apple M1 Chip systems.  

Apple has released the new M1 Chip (ARM) equipped computers, which bring significant architecture changes (known as Apple Silicon). Among them, these devices will run (at minimum) macOS11  Big Sur, and handle tasks differently than previous Apple systems.

Those hardware and OS changes also modify how software works on these devices, which requires developers to transition their apps to “Universal versions”. Due to that, we are not yet ready to support these devices. 

However, Apple offers a way for users to run applications that do not yet support M1, by using their new translation feature called “Rosetta 2”.  We expect to have support for the M1 systems by mid-2021, and we will update this article as soon as new information becomes available.

Please, read the Known Issues/changes section carefully before proceeding!
You can install Sophos Home on M1 devices by following this article Support for macOS 11 - Big Sur

Known issues/changes

• When installing Sophos Home for the first time, users will be required to install Rosetta
  
• Webcam protection will display “Camera Active”, even when no camera actions are being performed
• On some cases, users may see a message stating  “Using Significant Energy: "Sophos Scan"” this could occur during scans.

Related Information

• System requirements for installing Sophos Home