Applies to: Sophos Home for MacOS
What is Automatic Threat Cleanup?
Sophos Home automatically removes malware, using the Automatic Threat Cleanup feature, to keep your system safe. However, you can choose to disable this feature and place detected items in a locked state instead. This gives you the option to decide whether to remove or ignore the perceived threat.
Important:
- When automatic cleanup is disabled, threats will be quarantined but not removed.
- You will need to manually choose whether to Clean or Ignore the threat.
- Ignoring a threat clears the notification temporarily. Future scans will detect it again unless you add an exception. See Setting Scan Exceptions for details.
How to disable Automatic Threat Cleanup
- Log in to your Sophos Home Dashboard
- Click on the desired computer
- Select PROTECTION --> General Tab
- Click on the blue slider to turn off automatic Threat Clean Up
Cleaning or Ignoring Threats
When a malware threat is detected, you will be prompted to take action when you click on the Threat Blocked message.
- Clean – Removes the threat from your system.
- Ignore – Clears the notification once. The threat will appear again in future scans unless excluded.
Further scans will continue to detect this threat unless you add an exception for the application. See Setting Scan Exceptions for details.
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