Sophos Intercept X for Mobile - Installation process for Sophos Home customers – Sophos Home Help

Applies to Android and iOS devices

This article covers how to install the free Sophos Intercept X for Mobile application for Sophos Home customers.
For additional information regarding what is Sophos Intercept X for Mobile and support for Sophos Home premium users, please visit Sophos Intercept X for Mobile - Guide for Sophos Home customers

Installing Sophos Intercept X for Mobile on iOS or Android devices

Overview
Sophos Home customers can log in to their Sophos Home dashboard using their mobile device to click on Add new device /Add device and tap on the corresponding Google or Apple stores to be redirected to Sophos Intercept X for Mobile installer.
Note: To see the Add new device button on the Sophos Home dashboard, customers should have at least 1 PC or Mac protected. Otherwise, they can download mobile protection directly from the Apple App Store and Google Play stores and searching Intercept X for Mobile.

Sophos Home premium customers can contact Sophos Home support for assistance with Intercept X for Mobile.
The mobile devices will NOT show up on the Sophos Home dashboard at this time.

Installation guide

iOS installation video: Intercept X for Mobile - Installation- iOS devices

Android installation video: Intercept X for Mobile - Installation - Android devices

Step-by-step guide
1 - Log in to your Sophos Home Dashboard on the Android or iOS device that you want to protect.
2 - Click Add device/Add new device (only visible if there is an existing computer/mac on the dashboard):
Add new device - View from existing computer

Add device - View from dashboard

Note: Alternatively, customers may access the Apple App Store and Google Play from their iOS or Android device to install the app, and search Intercept X for Mobile
3 - Choose Google Play (Android) or App Store (iOS) accordingly:

4- Download and install the application:
iOS: Tap the download button , then tap Open once it downloads

Android: Tap Install, then tap Open once it completes

5 - Follow the on screen instructions to provide the necessary permissions and complete the installation.
Additional details about permissions: Sophos Intercept X for Mobile: List of required permissions

6 - Android only - Some settings need to be manually configured, please watch this video for details or have a look at the Sophos Intercept X for Mobile help (Android)