This article provides ways to contact support through the Sophos Home Support page. You can chat with a technical support engineer, submit a request or find solutions to your issues and concerns with Sophos Home. Chat and email support are only available for Sophos Home Premium subscribers.
Chat with a technical support engineer
Live chat support is available from Monday to Friday 8AM to 8PM Eastern UTC-5. You can speak to our technical support engineers via chat in two ways:
- Through your Sophos Home dashboard
- Through your Sophos Home Support page
Submit a request
You can send us your questions and concerns via email through the Submit a request option on top of the Sophos Home Support page.
Search a solution
On the Sophos Home Support page, you can type the exact error messages or keywords of your issue on the Search field.