Applies to: Sophos Home Premium (Windows and Mac)

This article provides the steps on how to enable or disable the real-time protection on Sophos Home Dashboard.
These steps may be needed in order to troubleshoot problems, be sure to re-enable the protection right after finishing troubleshooting. 

Instructions 

1. Sign in to your Sophos Home Dashboard
2. Click the computer where you need to disable the real-time protection.
   
3. Go to the Protection tab > General tab.
   
4. Switch on or off the toggle under Real-Time Protection.

Note: Disabling the Real-Time Protection is NOT recommended and should only be used for troubleshooting purposes.
When the real-time protection feature is disabled, the dashboard will show a This device is vulnerable alert.

Note for MacOS users: If the setting is ON , but you still see the device vulnerable, please review this article. 

Related information

• Disabling Malicious Traffic Detection
• Sophos Home for MacOS shows that this device is vulnerable
• Setting scan exceptions
• Adding Local exclusions - Disabling Exploit Mitigation