Regarding Sophos Home payments
Sophos Home subscriptions are purchased through our payment processor team cleverbridge.
When you purchase a Sophos Home Premium subscription, you will receive an email containing a link you can use to contact their team to edit your payment options.
Find your subscription and license key
- Use the Purchase lookup to generate your subscription email.
- Check your emails for the generated Sophos Home order (the email comes from no-reply@cleverbridge.com, or renewals@email.home.sophos.com for renewals).
- Important: To help protect your security, the email links generated with the Purchase Lookup Tool will expire after 30 days. You can generate a new email whenever needed.
Payment updates and changes
- Change payment options for your order
- Declined credit card
- Unrecognized charges
- Contact cleverbridge to update your billing information
Cancellations and refunds