Applies to: Sophos Home for Windows
This article covers the steps to uninstall Sophos Home from your Windows machine.
Instructions
Windows 11 and Windows 10 computers
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Click on Start, or the search bar, and type
programs
Press Enter to launch it -
Double-click on Sophos Home from the list of the installed programs.
Note: In some cases, you may be prompted to restart the computer first before uninstalling Sophos Home. Simply click on Close and reboot the machine first. Then, follow the steps 1-2 again. Otherwise, proceed to step 3. -
Click on the Uninstall button and wait for the process to finish.
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Remove this computer from the dashboard to free up the consumed device-count / be able to download and re-install of Sophos Home on the computer.
Note: Sophos Home will auto remove the computer from the dashboard if the uninstallation is performed while connected to the internet.
- If you are planning on re-installing Sophos Home, please restart your computer first.
Note: To download Sophos Home for re-installation after removal from computer and dashboard (this must be completed in order to be able to re-download Sophos Home on the affected device), please follow this article Downloading Sophos Home Installer
Note: All steps, including number 4 and 5 need to be completed in order to be able to re-install Sophos Home after removal.
Troubleshooting uninstallation issues
If you have followed the above steps and were not able to complete the removal, please follow the steps in this article: Unable to uninstall Sophos Home - Windows