Applies to: Sophos Home Premium and Free
This article describes how to re-install Sophos Home/re-protect a computer after having re-installed your operating system, or if you wish to remove the current installation and reinstall it for troubleshooting purposes.
IMPORTANT: To avoid problems during the installation, please remove any 3rd party Antivirus software prior to installing Sophos Home.
Also, disable any Firewalls, VPN software and/or network restrictions during the installation process (you may turn them back on when done)
Re-installation can be performed as long as customer you have a valid license. Please refer to: Sophos Home your license has expired
Note: Before you start, please make sure to remove any SophosInstaller files you may still have in your Downloads folder to help ensure a successful re-install.
Remove Sophos Home and restart your device :
Click on the desired option:
- Download the Sophos Home installer and run it to complete the process.