When you create a Sophos Home account for the first time, you will need to confirm your email address. 

Instructions 

1. Log in to your email account
2. Look for the email from no-reply@mail.home.sophos.com
   Note: If you did not receive this email, it was likely intercepted by a spam/junk mail filter. Check your spam/junk mail AND check your junk mail settings, as well as perform a search on all email items.
   You can also whitelist no-reply@mail.home.sophos.com per your email providers' settings 
   
3. Open the email and click the Confirm email button as shown below:
   
   
4. After clicking on Confirm Email follow the steps to log in to your Sophos Home account 

Related information

• Signing in to Sophos Home account
• Create a Sophos Home account
• Resend the email confirmation