When you create a Sophos Home account, we’ll send a confirmation email to the address you provided. This step helps verify your account and must be completed before you can log in
How to confirm your Sophos Home account
- Create a Sophos Home account
- Open the email account you used to create the account
- Look for an email from no-reply@mail.home.sophos.com with the Subject "Sophos Home Confirmation Email"
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If you did not receive the email:
- Check your spam/junk mail AND check your junk mail settings.
- Turn off Spam filtering completely and re-trigger the confirmation email.
- Whitelist no-reply@mail.home.sophos.com per your email providers' settings.
- Re-send the confirmation Email as listed here
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Open the email and click the Confirm email button:
- Follow the steps to log in to your Sophos Home account
Resend the confirmation Email
If your email address has not been confirmed, you will receive the following message:
What to do
Follow these steps to resend the confirmation email and activate your Sophos Home account:
- Access the Sign in page
- Enter your Sophos Home account email address and password.
- Click on Click here to resend it as shown below
4. Complete the confirmation process listed above.