Applies to: Sophos Home Premium and Free (Mac)
On the Sophos Home dashboard, or on the Sophos Home Shield, you may have received the alert This device is vulnerable
Dashboard example:
Sophos Home Shield example:
This article provides a list of the different scenarios and causes of the alert This device is vulnerable and link to its corresponding solution.
Different scenarios and causes
Note: Normally, the alert is cleared after restarting the computer and waiting for 10-15 minutes more. If the issue is not resolved, it could be caused by something else. Refer to the following scenarios and causes that most fit your case:
- The Sophos KEXT was not allowed on the first time installation of Sophos Home.
- There are too many applications that register virtual devices.
- The real-time protection is disabled.
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