Applies to: Sophos Home Premium and Free (Mac and Windows)

This article describes how to re-install Sophos Home if you have re-installed your operating system before uninstalling Sophos Home, or if you wish to remove the current installation  and reinstall it, for troubleshooting purposes. 

Instructions

1. Remove Sophos Home as applicable:
   Note: If you have re-installed your Operating system, jump to step 2 instead
   
   • Uninstalling Sophos Home on Windows computers
   • Uninstalling Sophos Home on Mac computers
2. If needed, remove the computer from the Sophos Home Dashboard
3. Download a new installer from the dashboard
4. Re-install the Sophos Home software as per the instructions below: 

• Installing Sophos Home on Mac computers
• Installing Sophos Home on Windows computers

 Related articles

• Additional steps for Sophos Home installations on MacOS 10.15 Catalina
• Sophos Home shows that this device is vulnerable