Resolving Technical Issues
- Sophos Home Mac - Computer is vulnerable /orange/red shield after upgrading/installing
- Contacting Sophos Home Support
- Collecting logs for support analysis using SDU
- Windows 10 1903 and above - Keylogger protection can sometimes incorrectly encrypt keystrokes in applications
- Browser Hijackers - Information and Removal process
- How to Disable Automatic Cleanup of Malware in Sophos Home for MacOS
- How to re-install Sophos Home after having re-installed your operating system
- Sophos Home for MacOS shows that this device is vulnerable
- Unable to allow Sophos Home kext
- Exploit mitigation is experiencing problems
- Manual malware cleanup on a Mac computer
- Support information on Sophos Anti-Virus purchased from Staples
- Creating a backup of the Windows system registry
- Generating complete memory dump file
- Blocking cookies on web browsers
- Sophos Home blocks access to specific websites
- Reboot required appears on the Sophos Home Dashboard
- Sophos XG Firewall web console is inaccessible via Safari when Sophos Home is installed
- Managing PUA detected Alerts in the Sophos Home Dashboard
- Managing PUA detected Alerts in Sophos Home
- I received an alert saying Manual PUA cleanup required
- Disabling notifications on Mac
- Information and prevention of ransomware
- File Encryption Blocked alert appears on Mac
- Malicious Traffic Blocked alert appears on Mac
- Known issues in Sophos Home Premium
- End of Support for older Mac versions
- Samsung Galaxy TabPro and Samsung Galaxy TabPro S gets BSOD when installing Sophos Home Premium
- Unable to start Hyper-V virtual machines when Sophos Home Premium is installed
- Nothing happens when clicking the Allow button on macOS High Sierra 10.13