Resolving Technical Issues
- Manual malware cleanup on a Mac computer
- Contacting Sophos Home Support
- Browser Hijackers - Removal process
- How to Disable Automatic Cleanup of Malware in Sophos Home Beta (MAC)
- Captive Portal / Login Page does not load on MacOS when connecting to a Public/Guest Wi-Fi Hotspot.
- How to re-install Sophos Home after uninstalling the software or after re-installing your operating system
- Sophos Home dashboard shows that this device is vulnerable
- Scan does not finish
- Unable to allow Sophos Home kext
- 'CallerCheck' exploit prevented in 1Password for Windows desktop
- Exploit mitigation is experiencing problems
- Using Process Monitor to capture system events
- Support information on Sophos Anti-Virus purchased from Staples
- Creating a backup of the Windows system registry
- Generating complete memory dump file
- Blocking cookies on web browsers
- Collecting logs for support analysis using SDU
- Locating Sophos Home log files
- Sophos Home blocks access to specific websites
- Sophos Home automatically enables Windows User Access Control
- Reboot required appears on the Sophos Home Dashboard
- Sophos XG Firewall web console is inaccessible via Safari when Sophos Home is installed
- PUA detected alert shows in the Sophos Home dashboard
- Resolving PUA detected through the installed Sophos Home software
- I received an alert saying Manual PUA cleanup required
- Unable to manually remove a PUA
- Sophos Home detects an unwanted application in the Recycle Bin
- Disabling notifications on Mac
- Information and prevention of ransomware
- File Encryption Blocked alert appears on Mac