Resolving Technical Issues
- Sophos Home Mac - Computer is vulnerable /orange/red shield after upgrading/installing
- Contacting Sophos Home Support
- Collecting logs for support analysis using SDU
- How to submit samples of suspicious files/ false positives to Sophos
- Disabling Tamper Protection when the Sophos Home user interface is not available. - Advanced Users
- How to temporarily disable Sophos Home to troubleshoot issues
- Unknown exception (0x40000015) after installing/updating to Sophos Home 3.0.0 on Windows 7
- Third Party Antivirus - Running two antivirus programs can reduce your security
- Windows 10 1903 and above - Keylogger protection can sometimes incorrectly encrypt keystrokes in applications
- Browser Hijackers - Information and Removal process
- How to Disable Automatic Cleanup of Malware in Sophos Home for MacOS
- Captive Portal / Login Page does not load on MacOS when connecting to a Public/Guest Wi-Fi Hotspot.
- How to re-install Sophos Home after having re-installed your operating system
- Sophos Home for MacOS shows that this device is vulnerable
- Unable to allow Sophos Home kext
- Exploit mitigation is experiencing problems / mitigations disabled
- Manual malware cleanup on a Mac computer
- Using Process Monitor to capture system events
- Support information on Sophos Anti-Virus purchased from Staples
- Creating a backup of the Windows system registry
- Generating complete memory dump file
- Blocking cookies on web browsers
- Sophos Home blocks access to specific websites
- Reboot required appears on the Sophos Home Dashboard
- Sophos XG Firewall web console is inaccessible via Safari when Sophos Home is installed
- Managing PUA detected Alerts in the Sophos Home Dashboard
- Managing PUA detected Alerts in Sophos Home
- I received an alert saying Manual PUA cleanup required
- Disabling notifications on Mac
- Information and prevention of ransomware