Contacting support / Gathering logs
- Contacting Sophos Home Support
- Collecting logs for support analysis using SDU
- I've contacted support but have not received email responses
- Locating the Sophos Home version
- End of Support for older Mac versions
- How to enable web intelligence debug logging
- How to enable antivirus debug logging (Windows)
- Using Process Monitor to capture system events
- Generating complete memory dump file
- Creating a backup of the Windows system registry