Applies to: Sophos Home Premium and Free (Mac)

This article provides information on the soft retirement of Sophos Home for Mac on systems with macOS 10.11 El Capitan.

What does soft retirement mean?

Soft retirement means that there will be no software updates that your computer will receive but they will still get virus definition updates. Sophos Home is slowly dropping support for macOS 10.11 El Capitan starting on July 2019 and will not receive software updates after Oct 31st, 2019.

End of support for OS X El Capitan

Sophos Home is ending support for macOS 10.11 El Capitan on October 31, 2019. Sophos Home endpoints running on these versions of macOS will no longer receive new features, bug fixes, protection updates and customer support.

The last security update from Apple for macOS 10.11 El Capitan was in July 2018. While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.11 El Capitan.

It is best recommended to stay updated on all operating system and security updates to best protect your system. Therefore, if you are currently still running macOS 10.11 El Capitan, we recommend that you upgrade to the latest version of macOS. This will ensure that you receive the latest security and system updates, and continue to enjoy the best protection from Sophos Home.

Related information

• Known issues in Sophos Home Premium