Applies to: Sophos Home Premium and Free (Mac)
This article provides information on the soft retirement of Sophos Home for Mac on systems running the following macOS versions
What does soft retirement mean?
Soft retirement means that there will be no software updates for Macs running macOS versions older than 10.13 (High Sierra), but they will still get virus definition updates.
- macOS 10.12 Sierra will not receive software updates after December 1st, 2020.
- macOS 10.11 El Capitan will not receive software updates after Oct 31st, 2019.
End of support for OS X Sierra
Sophos Home ended support for macOS 10.12 Sierra on December 1st, 2020. Sophos Home endpoints running on these versions of macOS will no longer receive new features, bug fixes, protection updates and customer support.
The last security update from Apple for macOS 10.12 Sierra was in September 26th 2019. While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.12.
Customers who purchased Sophos Home Premium during 2020, who still have a valid subscription, can continue protecting their macOS 10.12 devices via their Sophos home Dashboard. However, we recommend that you upgrade to the latest version of macOS, as this will ensure you receive current security and system updates, and continue to enjoy the best protection from Sophos Home.
End of support for OS X El Capitan
Sophos Home ended support for macOS 10.11 El Capitan on October 31, 2019. Sophos Home endpoints running on these versions of macOS will no longer receive new features, bug fixes, protection updates and customer support.
The last security update from Apple for macOS 10.11 El Capitan was in July 2018. While Apple continues to provide security updates for more recent versions of macOS, these updates are no longer provided for macOS 10.11 El Capitan.
It is best recommended to stay updated on all operating system and security updates to best protect your system. Therefore, if you are currently still running macOS 10.11 El Capitan, we recommend that you upgrade to the latest version of macOS. This will ensure that you receive the latest security and system updates, and continue to enjoy the best protection from Sophos Home.
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