This article covers how to access your Sophos Home Dashboard to manage your devices, and see your account settings. If you do not have a Sophos Home account yet, follow the steps on creating a Sophos Home account.
To review/change payment related options, please see: How to change or review your billing and payment information for Sophos Home Premium subscriptions
Instructions
*Starting March 31st 2021 Sophos Home Dashboard will no longer be accessible via Internet Explorer. Please consider using a different browser.
Option 1 - Accessing your Dashboard via the Sophos Home antivirus: (with or without an account)
1 - Open the Sophos Home application and click on My Activity or Manage Devices button
2 -If applicable, enter your Sophos Home account email and password
3- If desired, check the box for “Allow the current user on this computer to access your dashboard without signing in”
For additional details, please visit Direct Access or Single Sign On
Option 2 -Accessing your Sophos Home account dashboard via a web browser: (users with an account)
- Navigate to https://my.sophos.com
- The Sign in window will appear. Enter your email address and password, then click on the green Sign In button.
Provide the MFA code (for more info on MFA visit this article) OR the verification code (sent via email)
- You are now logged in to your Sophos Home account dashboard and can manage your protected devices, add new ones, and access support (Premium users)
Note: If you are not using MFA ,signing in from a new device will trigger an email to verify identity:
This email will come from no-reply@mail.home.sophos.com
If you did not receive the verification email, it was likely intercepted by a spam/junk mail filter. Check your spam/junk mail folders for it, AND check your junk mail settings to ensure it is not getting blocked.
You can also whitelist no-reply@mail.home.sophos.com per your email provider's settings.
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