Click here for step-by-step guides

Click here for step-by-step guides

Mobile installation is separate from Sophos Home, please see:
Sophos Intercept X for Mobile - Guide for Sophos Home customers 

Sophos Home user interface can be launched via the Sophos Home shield and provides access to several dashboard settings, running local scans , checking for updates and more! Watch the below videos for additional details.

Mac: Click on the Sophos Home Shield located in the Mac menu bar to open the Sophos Home UI

Windows: Double Click the Sophos Home shield in the system tray to open the Sophos Home UI 

Websites can be filtered by category, in order to block them or send a warning when a filtered site is accessed. Here’s how: Controlling websites my family can access

Sophos Home has a layered approach to security, its features include Real Time Protection, artificial intelligence, exploit protection, ransomware detection, home banking protection, and more!
To see a list of all the available features please see Sophos Home features and/or visit our home page
For additional information, visit our security center

Sophos Home is a cloud based antivirus and its settings are configured via the Sophos Home Dashboard. The Dashboard can be accessed directly from the antivirus by Enabling Direct Access , via our Premium dashboard app, or from any computer via a web browser. 
On the dashboard, users will find their protected computers, links to add new devices, contact support (Premium), configure settings, and manage their Sophos Home accounts. 
Note: A Sophos Home account is required to use the Dashboard. 

Sophos Home Dashboard video:

Sophos Home takes Internet security to a whole new level by seeking out and analyzing suspicious behaviors and activities. This proactive approach to protection, along with real-time threat intelligence from our 24/7 SophosLabs, ensures computers are protected from new and developing viruses, malware, ransomware attacks, application and OS exploits, PUAs, phishing attacks, malicious websites, and the latest cybercrime.

However, if desired, customers can perform manual scans of their whole systems or specific files/folders.
Note: To scan a file or folder, right-click on them --> Scan with Sophos Home

Manual scan options:

Running a premium scan on Windows
Running a full system scan on Windows
Running a full scan on Mac
Running a fast scan on Mac
Right-click scanning files and folders on macOS 

1. Sign in to your Sophos Home dashboard.
2. Click the computer that you wish to scan.
3. Navigate to PROTECTION ---> General --> Scheduled scan
4. Click on the slider to enable the scan and choose the desired date/time.
   
   Note: Scheduled scans will show on the Sophos Home dashboard on completion - The computer must be connected to the internet and not asleep for the scan to take place. If the machine is offline/asleep, then the scheduled scan will not go thru. Another scan will be attempted on the next scheduled day/time. 

Click here to learn how to submit samples to Sophos Labs 

IMPORTANT!: Sophos Home does not recommend adding exclusions unless you are sure the URL/file/folder being excluded is safe. Files can be submitted to Sophos Labs for review, more info here: How to submit samples of suspicious files/ false positives to Sophos

Exclude specific files/folders/websites  Setting scan exceptions

Windows only- Set Local exclusions 
Adding local exclusions/Allowing Installations and/or applications to run

Machine learning (artificial intelligence) exclusions and recovery:
 Excluding a file or application from Machine Learning detection

Additional information about threats:
For information regarding threats , vulnerabilities, PUAs, and more, please visit our threat center
Scroll to the bottom section of that page to find threat categories, or feel free to search for any specific threat.